TERMS OF SERVICE AND CODE OF CONDUCT
Welcome to Nirvega!
Thank you for using our products and services (“Services”). By using our Services, you agree to these Terms, including the Code of Conduct. Please read them carefully.
Using our Services
Don’t misuse or abuse our Services. Don’t interfere with our Services or try to access them in a way other than what we provide. You can use our Services only as permitted by law. We may suspend, ban, or stop providing our Services to you if you do not follow our Terms, Code of Conduct or if we are investigating suspected misconduct.
Using our Services does not give you ownership of any intellectual property rights in our Services or the content you may access. You may not use content from our Services unless you have obtained permission from its owner or are otherwise permitted by law. These Terms do not grant you the right to use any branding or logos from our Services without written consent from Nirvega. Do not remove, obscure, or alter any legal notices displayed in or along with our Services.
Our Services may display some content that does not belong to Nirvega. This content is the sole responsibility of the individual who makes it available. We may review content to determine whether it is illegal or violates any of our policies, and we will remove or refuse to display content that we believe violates our policies or the law. We do not necessarily review all content and you should not assume that we do.
In connection with your use of our Services, we may send you announcements, administrative messages, and other information. You may opt out of some of these communications. Some of our Services are available on mobile devices. Do not use our Services in a way that distracts you and prevents or diminishes your ability to obey traffic and safety laws.
Listening and Therapy Services
DO NOT USE OUR SERVICE FOR EMERGENCIES. NIRVEGA LISTENERS ARE NOT TRAINED OR QUALIFIED TO ASSIST THOSE IN CRISIS. ALL CRISIS CHATS WILL BE TERMINATED IMMEDIATELY. IF YOU ARE THINKING ABOUT SUICIDE, IF YOU FEEL THAT YOU MAY BE A DANGER TO YOURSELF OR TO OTHERS, OR IF YOU OTHERWISE HAVE ANY MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL THESE SUICIDE HELPLINE NUMBERS (OR THE RELEVANT EMERGENCY NUMBER IN YOUR COUNTRY) AND NOTIFY THE POLICE OR EMERGENCY MEDICAL SERVICES.
You acknowledge and agree that Listeners and Therapists are neither employees nor agents nor representatives of Nirvega, and Nirvega assumes no responsibility for any act or omission of any such Listener or Therapist.
You understand and agree that, although a mental or medical health professional, physician, attorney or other professional Listener or Therapist may have been accessed through Nirvega, Nirvega cannot predict or assess the competence of, or appropriateness for your needs, of the professional or other Listener or Therapist. You also acknowledge and agree that you take full responsibility for the decision to access a Listener or Therapist through the Site and to continue to interact with the Listener or Therapist, and that the role of Nirvega is strictly limited to providing access to such Listeners and Therapists for your consideration.
Your relationship relating to the Listening and Therapy Services is strictly with the Listener or Therapist. We are not involved in any way with the actual substance of that relationship or any part of the Listening or Therapy Service (whether provided through the Platform or not).
Nirvega makes no representation or warranty whatsoever as to (a) the accuracy or availability of the Listening Platform or the Sites, (b) the willingness or ability of the Listener or Therapist to listen, (c) the willingness or ability of any Listener or Therapist to give advice, (d) whether the Member shall find a Listener or Therapists useful or satisfactory, (e) whether the Member shall find a Listener or Therapist’s advice relevant, useful, accurate or satisfactory, (f) whether the listening of the Listener or Therapist will be helpful, (g) whether the advice of the Listener or Therapist will be responsive or relevant to the Member’s question, or (h) whether the Listener or Therapist’s advice will otherwise be suitable to the Member’s needs.
Nirvega does not verify the skills, degrees, qualifications, credentials or background of any Listeners. While Nirvega does verify the license, qualifications and credentials of Therapists providing services through Nirvega, you acknowledge that we do not guarantee such verification of the skills, degrees, qualifications, credentials, competence or background of any Therapist. It is your responsibility to conduct independent verification regarding any Therapist that provides you with Therapy Services (whether through the Platform or not). WE STRONGLY RECOMMEND THAT YOU CHECK THE CERTIFICATION AND/OR LICENSING OF THE MEDICAL PROFESSIONAL, MENTAL HEALTH PROFESSIONAL, PHYSICIAN, ATTORNEY OR OTHER PROFESSIONAL LISTENER WITH THE APPLICABLE STATE LICENSING BOARD OR AUTHORITIES IN THE LISTENER’S STATE OR COUNTRY.
In case you make a payment through the Platform, or make any payment to us, this payment is made to the Therapist for the Therapist Services. We may charge the Therapist by taking a portion of this payment for the use and operation of the Platform. However, we will not be deemed as the Therapist of any Therapy Services regardless of payment. Furthermore, the payment for the use of the Platform is made by the Therapist and not by you.
Information and advice found on Nirvega is intended for general information purposes only and does not replace a meeting with a professional. You are encouraged to verify any information provided on Nirvega. Any reliance on information is done at your sole risk and liability.
NIRVEGA DOES NOT WARRANT THE VALIDITY, ACCURACY, OR AVAILABILITY OF ANY CONTENT OR ADVICE PROVIDED BY LISTENERS OR THERAPISTS AND NIRVEGA WILL NOT BE LIABLE FOR ANY DAMAGES SUSTAINED BY MEMBER DUE TO RELIANCE ON ANY SUCH INFORMATION OR ADVICE.
Nirvega utilizes "Ascend" by Wix to deliver limited, interactive chat features with our chatboxes.
NIRVEGA DOES NOT WARRANT THE VALIDITY, ACCURACY, OR AVAILABILITY OF ANY CONTENT OR ADVICE PROVIDED BY LISTENERS/NARRATORS AND NIRVEGA WILL NOT BE LIABLE FOR ANY DAMAGES SUSTAINED BY MEMBER DUE TO RELIANCE ON ANY SUCH INFORMATION OR ADVICE.
Your Nirvega Account
You need a Nirvega account in order to use our Services. You may create your own Nirvega account and you will be matched with individuals based on your interest to sign up as a Listener or Narrator or both. To protect your Nirvega account, keep your password confidential. You are responsible for any activity that happens on or through your Nirvega account. If you discover any unauthorized use of your password or Nirvega account, contact us here or message "Nirvega India", the admin of the community.
We respect the intellectual property rights of others and request users to do the same. We will respond to notices of abuse or alleged copyright infringement and terminate accounts of repeat offenders according to the process set out in the Digital Millennium Copyright Act in India(“DMCA”). Consistent with the DMCA, if you believe there is copyright infringement, please send an email to us at with the following:
description of the alleged infringement
identification of the copyrighted work
your name and contact information (email address and phone number)
signed statement that you are either the copyright owner or the person authorized to act on behalf of the copyright owner.
About Software in Our Services
Our Services may include downloadable software, which may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings.
You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.
Modifying and Terminating Our Services
We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether.
You can stop using our Services at any time. Nirvega may also stop providing Services to you, or add or create new limits to our Services at any time.
About These Terms
We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page and email them to registered users. We’ll post notice of modified additional terms in the applicable Service. Changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should immediately discontinue your use of that Service.
If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.
These terms control the relationship between Nirvega and you. They do not create any third party beneficiary rights.
If you do not comply with these terms, and we don’t take action right away, that doesn’t mean that we will give up any rights that we may have (such as taking action in the future).
For more information about how to contact Nirvega, please visit our contact page.